What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide directly: your name, email address, phone number, and the payment details you use to deposit or withdraw through bKash, Nagad, or Rocket. We also collect technical data automatically — your device type, browser,
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IP address, and session activity — to keep your account secure and help our platform run smoothly across mobile and desktop. We use this data to process your transactions, verify your identity, respond to support requests, and improve the way the platform works for you. We
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do not sell your personal information to third parties. Where we share data with service providers — such as payment processors for bKash, Nagad, and Rocket transactions — we require those partners to handle your information under the same standards we apply ourselves. We retain your
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data for as long as your account is active and for a period afterward as required by applicable law. If you close your account, you can contact our support team to ask about deletion of specific data fields where local law permits. Your use of this
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platform, and the applicability of this policy, depends on your local law and the eligible regions where the service is available.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.